Shipping and Return Policy

Shipping Information:

StampBoxᵀᴹ acts as an intermediary between the seller and the buyer and does not handle shipping directly.

Sellers are responsible for accurately specifying their shipping methods and providing shipping information within the app.

Buyers should review the shipping details provided by the seller before making a purchase to understand the estimated shipping times and costs.

Delivery and Tracking:

Sellers are responsible for providing buyers with tracking information, if available, for shipped orders.

Buyers should monitor the tracking information provided by the seller to stay updated on the delivery status of their orders.

In the event of any issues or delays with shipping, buyers are encouraged to contact the seller directly for assistance.

Returns and Refunds:

StampBoxᵀᴹ facilitates the communication and negotiation process between the seller and the buyer for returns and refunds.

Buyers should review the seller's return and refund policies, if available, before making a purchase.

If a buyer wishes to initiate a return or request a refund, they should communicate their concerns with the seller through the app's messaging or dispute resolution system.

StampBoxᵀᴹ may assist in mediating any disputes between the seller and the buyer to reach a mutually satisfactory resolution.

Dispute Resolution:

In the event of a dispute or disagreement between the seller and the buyer regarding shipping, returns, or refunds, StampBoxᵀᴹ may provide a dispute resolution process.

StampBoxᵀᴹ’s dispute resolution process may involve reviewing evidence, communications, and relevant information from both parties to make a fair and informed decision.

The resolution reached by StampBoxᵀᴹ is binding, and any refunds or returns will be processed according to StampBoxᵀᴹ’s decision.

Liability:

StampBoxᵀᴹ is not responsible for any issues, damages, or losses arising from shipping, delivery, or returns. Any such matters should be resolved directly between the seller and the buyer.

StampBoxᵀᴹ does not guarantee the quality, condition, or authenticity of the items being sold. Buyers are advised to carefully review item descriptions, ask questions, and conduct appropriate research before making a purchase.